Based on research done by Dr Lincoln E Bobb Dr Lincoln E Bobb Dr. Lincoln Bobb’s thesis provides a clear framework for agri-business firms in Trinidad and Tobago to successfully export their products. The most important lesson is that a single strategy will not work for both markets. Below is a summary cheat-sheet outlining the key characteristics, strategies,...
Introduction In today's relentlessly evolving global landscape, the ability to not only adapt but to proactively innovate stands as the cornerstone of organizational survival and flourishing. The winds of change sweep across industries with increasing ferocity, demanding a paradigm shift from reactive adjustments to ingrained cultures of continuous improvement and groundbreaking creation. It is within this...
Introduction Nope.....Not at all!!! One must never ever confuse Customer Service with Customer Experience. They are totally different. Customer Service is focused on delivering a service at the point of interaction. Customer Experience is a far more in-depth, strategic, Tactical, Customer-centric and employee-centric approach. It forces the business owner/strategist to analyse the output and outcome of the product or...
Every operation within your firm should always focus on 4 major areas. If it is not, you may want to ask yourself if your initiative is worthwhile or not. In this submission of Winnow Business Shorts, Chief Consultant, Lincoln Bobb highlights four (4) areas that you and members of your company should keep in mind when conducting...
From a stringent hierarchical system to a flatter more collaborative one Developing Strategic thinking within your firm requires a series of systemic actions that influences the culture of the firm. Mainly through Human Resources activities, achieving a strategic thinking culture may necessitate that the firm’s culture evolves from a stringent hierarchical system to a flatter,...
