Our Service Commitment:
Our commitment is to provide services and support that will have lasting developmental impact on the businesses and industries we work within.
Our approach to consultancy and research begins with a deep analysis of the problem. As the word WINNOW suggests, our firm focuses on the removal of the “chaff” that may complicate the issues encountered to identify the underlying seed problem.
To do this we employ robust research methods that not only helps us to accurately define the problems but also informs the solutions that we present.
Winnow promises to provide quality researched analyses while simultaneously customizing our recommendations by incorporating the values, desires and resident knowledge of our clients.
Finally, Winnow is also committed to ensuring that our recommendations actually work. In so doing, we partner with our clients as they implement our recommendations and support them as they work towards the desired results.
Consultancy
We see strategy as more than just a document on the shelf but as a programme of activities that moves the company from its present state to a desired position. Our process helps our clients not only to develop their unique strategic and implementation plans but also a plan to promote strategic thinking among all members of staff. We provide support during the implementation where we will use our expertise to help you, our clients to navigate through unforeseen circumstances.
Entrepreneurship, Intra-preneurship and Innovation are essential in today’s business arena. The use of new ideas in business has become central in firms’ ability to develop sustainable competitive advantages. We at WINNOW have built associations with international institutions that have focused on innovation research and development and so that we can continuously provide new insights, ideas and methods to our valued clients.
Winnow Consultants & Associates, recognizes the necessity in the delivery programmes and projects in accomplishing a portfolio, programmes and projects. This is achieved through the utilization of industry best practices from inception to programme/project closeout. By deploying the tools and techniques developed by PMI and Six Sigma amongst others. We utilize the best approach that fits our clients best along the entire/segment of the project life cycle. Supporting this methodology is the application of Project Management technology Oracle Primavera and Microsoft Project.
Winnow Consultants boast over twenty years’ Project Management experience primarily in the field of general construction and public utilities project management and team members certified Project Management Institute. A combination of experience and professional certification shall support your project management team in delivering your portfolio, programmes and projects within scope, time and budget; while managing expectations and risk.
Firms within Small Island Developing states have a unique context within they operate. Plagued by the effects of limited resources, firms within small island developing firms need to develop special strategies to compete internationally. CEO Lincoln Bobb has done extensive research in his doctoral thesis and can provide a wide range of knowledge and insights that will help firms within SIDS to enter foreign markets.
Organizational learning is essential for the development of new ideas within your firm and developing a competitive advantage. But how do we invest in learning and gain results? Our resident expert Dr Keisha Valdez has had extensive global experience with helping organizations develop customized frameworks and methods to enhance learning within their firms. We believe that investment into resident knowledge should always bear fruit for the company.
Agri-business sector is a risky but necessary one. The unpredictability of weather and markets have made this industry seem very unstable. Winnow recognizes that firms in this industry will need special attention to navigate the terrains of production, post production and marketing. Winnow has put together a team of experts to support our clients through these stages.
Our 9Ps Marketing Strategy framework is used to capture all aspects of marketing and linking it to the organization’s purpose. In doing we have been able to define a marketing process that is detailed and specific to the needs of the firm.
Human Resource is central to organizational growth. The present 4th Industrial Revolution era and the volatility of the world’s economy will increasingly impact the human resource of firms globally. The impact on organizational structures, job requirements, talent management and the recruitment and development of staff will be an unfolding scenario that can prove to be difficult for firms to manage. Winnow offers strategic human Resource planning, recruitment and on-boarding , organizational right-sizing and Training and Development.
Efficiency in operations is essential for all organizations. In many cases, companies have been able to increase their profits considerably just by improving the efficiencies of their operations. In today’s world improving efficiencies may also include Human Resource Development, Change-Management, Installation of new ICT technology and customer experience reviews. Our comprehensive process is geared not only to improve efficiency but also to develop the right fit for our clients, taking into consideration organizational culture, budget, ICT readiness and rivalry within the market.
Winnow makes the distinction between Customer Service Training and Customer Experience Development. Customer Service focuses on the interaction between frontline staff and clients as compared to Customer Experience Development.
Our Customer Experience Development focuses on the customer journey and all that it takes to ensure that the ENTIRE journey is rewarding for the client. At each touchpoint, we analyse the interaction, as well as, the back-office activities that support the interaction. Naturally, feedback from your customers provides excellent data for organizational improvement. Through our Customer Experience Development Programme, we aid our clients to focus on the strategic and tactical endeavors that make a difference to the customers. We aspire to make your customers loyal and ambassador of your business.
This offering is two-fold. Firstly we focus on developing the leadership teams where a common focus and understanding of leadership can enable a team of Managers or Executives to effectively use their leadership talents to move the company closer to its desired position. The other aspect of this offering is Individual Leadership Coaching where we understand the idiosyncratic pressures of leadership on the individual and tailor tools and interventions specific to that leader’s needs.
Research and Development
Winnow, coming from a background in academia, has seen the need for an increase in research papers particularly within the Caribbean. Winnow sees its role as continuously bridging the gap between academia and practice by conducting research and presenting the findings and analyses in a manner that is useful to everyone. We also recognize that many firms and institutions wish to have primary and secondary research analyses such as market research, contextual analyses, human resource analyses and investment projections done so that informed strategic decisions can be made. We offer to produce those research papers for firms wishing to have a deeper understanding of their particular situation.
The availability of current data is essential for a knowledge-based economy but is lacking particularly within the Caribbean and other developing countries. This gap hinders the development of economies and businesses and impedes the ability of firms to use data as a basis for decision-making. We at Winnow are committed to closing that gap and will focus our attention on data gathering and storage. This is not only being done to enhance our consultancy but also to supply much-needed data to our clients who need it. We will support our client’s decision-making through activities such as focus groups, surveys, and expert interviews. We will also provide downloadable data sheets on our website that can be used by researchers, firms and institutions for their analyses.
The analysis of data can reveal much-needed information. These analyses require, in many instances, the use of tools that can sometimes be difficult to use. Winnow will provide a service to our clients where we confidentially analyse the data for them and provide them with insights from the analyses.